Declaration on accessibility – Shops
1. general description
On our website we offer a store system through which you can purchase wellness treatments subject to payment. To do this, place the desired product or service in the shopping cart without obligation. You then enter your details, either by logging in with your account or by entering your billing details. The binding reservation is made by clicking on the “Book now” button.
2. applicable requirements
The accessibility requirements are set out in the Barrier-Free Accessibility Reinforcement Act (BFSG), in particular Section 14 BFSG in conjunction with Annex 3 No. 1 BFSG. Annex 3 No. 1 BFSG, as well as from the underlying ordinance (BFSGV), in particular Sections 12, 19 BFSGV. The specific technical measures of our website are based on the European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) version 2.1, conformity levels A and AA.
3. détails sur l'accessibilité
Europa-Park GmbH & Co. Hotelbetriebe KG strives to make the store system for wellness treatments accessible.
We are continuously working to improve digital accessibility. The aim is to identify existing barriers and gradually remove them in order to enable all users to use the system without restriction.
An overview of accessible content and current barriers will be published shortly.
4. accessibility testing
The accessibility was checked by:
- Internal technical tests based on the test steps according to BITV 2.0. AA
- Automated tests with tools such as Lighthouse.
- Manual tests by UX and front-end experts from TAC – The Assistant Company
- Revision and optimization of text content using specialized online tools to improve linguistic accessibility (e.g. for easy language or low-barrier expression)5. informations sur le fournisseur (art. 246 EGBGB)
5. information on the provider (Art. 246 EGBGB)
Europa-Park GmbH & Co – Hotelbetriebe KG
Europa-Park-Straße 4 + 6
77977 Rust
Germany
Phone: +49 7822 860 5679
Email: barrierefreiheit.hotel@europapark.de
6. responsible market surveillance authority
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung des Landes Sachsen-Anhalt
Abteilung 3 „Soziales und Arbeitsschutz“
Turmschanzenstraße 25
39114 Magdeburg
Germany
Phone: +49 391 567 4530
Email: MLBF@ms.sachsen-anhalt.de
7. status of the declaration
This declaration was last updated on June 26, 2025.